Henrico County Public Library uses a secure online payment processor, SmartPAY, so you can pay your library fees and fines online. Payments can be made using your VISA or MasterCard. Debit cards with the VISA or MasterCard logo are also accepted.
Your library card number and PIN are required to use SmartPAY. If you can't remember your PIN, you can reset it by logging into your library card account.
With SmartPAY, you can log in with your library card number and PIN to see your balance, select items to pay, and securely charge your credit card or debit card. A successful payment is immediately applied to your Library account.
Credit/debit card transactions completed through this service will post to your account with the transaction description "Henrico County Library, Henrico VA." When you pay fines or fees online you are using the SmartPAY gateway service provided by Comprise Technologies, Inc. The SmartPAY service complies with the Payment Card Industry Data Security Standards (PCI DSS).
No refunds will be given.
Henrico County Public Library does not collect or store any credit or debit card processing data collected by the credit card processor. Henrico County Public Library is not responsible for any breach of security with respect to data collected or stored by the credit card processor, nor is Henrico County Public Library responsible for the credit card processor's compliance with applicable federal and provincial laws and regulations.
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