Library Services Plan
In December 2010, Henrico County Public Library began a year-long initiative to gather input from all stakeholders in developing a plan for the future that was streamlined, achievable and updated regularly. The mission, vision, beliefs, and goals on this page reflect this input. Download to find out more about the history and to read comments received during the initiative.
Books, eBooks, DVD, Materials
Our customers will be offered a responsive and relevant collection that is available in a timely manner.
Multicultural, Public Relations, Outreach, Bookmobile, ESL, Seniors
We will offer services and programs that reach out to Henrico County's changing population in ways that respond to their unique and diverse needs.
Customer Service, Classes, Programs, Processes (Circulation)
We will provide our customers with positive experiences that meet their needs and expectations and that enrich community life.
Buildings, Hours, Rooms, Cafes
All libraries will be welcoming and engaging places that provide maximum accessibility and an array of spaces to meet our community's growing needs.