All HCPL locations have temporarily moved to providing contactless curbside pickup only. Library buildings are currently closed to the public. Learn more about this change.

Library Services During our Phased Reopening

Information on this page has been updated on January 19, 2021.

Due to the sharp increase in cases of COVID-19 in our region, and in an effort to operate with caution, we will be temporarily moving to curbside service at all HCPL locations. We appreciate your use and support of our libraries and understand that the services accessed in our buildings are important. HCPL made this decision under the guidance of Henrico County’s Coronavirus Task Force and in cooperation with our local health authority. While our buildings are closed, we remain committed to serving you. We offer many services remotely, and encourage you to reach out to our expert staff for assistance online or over the phone, get a digital library card, or attend a virtual program. Learn more about our available services below.

Curbside Holds Pickup, Returns, Due Dates, and Fines

We are accepting hold requests online and over the phone for books and other physical items at all HCPL locations for curbside, contactless pickup. Call the holds line listed below to get more information about curbside holds pickup at your library.

Libraries are accepting returns during all open hours. Any physical materials currently checked out will have their due dates extended until we reopen, and fines are being waived during this period, in case you are unable to return your items. Materials will be quarantined according to health department guidelines. Returned items may not disappear from your account until this period is over, but quarantined items will not accumulate fines.

Curbside Printing Pickup

Henrico County Public Library is offering printing services for curbside pickup. Requests can be submitted via the form below below, and printed materials will be available for curbside pickup by the next business day. You will receive an email notification when your prints are ready to pick up, along with pickup instructions, and cost and payment information. Printing costs 10 cents per black and white page and 50 cents per color page, and printing is limited to 25 pages per day. You will be charged only upon receipt of your prints, and you can make payments to your account online.

Please complete the form below to submit your files for printing. HCPL staff will print the documents exactly as they are uploaded to the form, and will not make changes or edits to submissions.

Invalid Input

Please enter a valid HCPL Library card number.

Invalid Input. Please enter a 10 digit phone number.

Invalid Input. Please enter a valid email address.

Invalid file type or exceeds maximum file size.

Please choose a Library for the curbside printing request from the list.

Please select the print color.

Downloads and Streaming Resources

Our online library of over 100,000 titles is always open! You can borrow materials, including ebooks, audiobooks, movies, magazines and music, online from the library through OverDrive, Hoopla, and RBDigital. We also have newspapers available through our Online Research page. Read our blog to find out how to get started using these services.

Connect with Customer Service Staff

Our skilled librarians are available to assist you with your information and learning needs. Call any library during business hours to speak to customer service staff, or connect with staff online using our AskHCPL service, available by clicking the green tab on the right hand side of any page of our website. Visit our locations page for phone numbers and hours.

Online Library Programs and Virtual Storytimes

Our librarians are working hard to develop engaging online learning experiences for all ages. Check out our Program Guide for downloadable, shareable, and printable listings of upcoming virtual events at the library, and visit our Online Programs calendar to search our upcoming programs and storytimes. Please follow our blog, Facebook, Twitter, and Instagram and sign up for our monthly newsletter for educational content from our staff, including online book discussions, reading recommendations, reading challenges, and our popular Virtual Storytimes. Tune into Facebook Live for Virtual Storytimes on Mondays, Wednesdays, Thursdays, and Saturdays at 10:30 am and Tuesdays at 6:30 pm. Visit our Book Discussions page for information on upcoming Virtual Book Discussions.

Online Learning

We know that it is challenging to find supplemental, structured learning activities for young people during this time, and we are here to help. Students of all ages can receive free online tutoring and homework help with, and additional study resources are available through Learning Express Library. If you have a question for a librarian or need assistance with a project, you can use our online AskHCPL service by clicking the green tab on the right hand side of any page of our website. Visit our Online Research page for research databases organized by subject.

Get Book Recommendations

Books and reading are at the core of our services. We have been offering online book recommendations to all ages since 2017. If you're new to this service, we would like to invite you to try out My Next Read. You can get a customized list of book recommendations tailored to your preferences via email directly from library staff. Our staff are also happy to provide you with personalized reader's advisory over the phone. Call your local library and staff will ask you a few questions to create a personalized list of recommendations to suit your taste within a few days. We will even put them on hold for you if you wish.

If you are looking to recreate the feeling of discovering a book on the shelf at the library, try reserving a Book Bundle for curbside pickup. Librarians will surprise you with a selection of books from a variety of genres and for readers of all ages. You can request a Book Bundle over the phone, and learn more about available bundles on our blog.

You can also follow our blog, Facebook, Twitter, and Instagram for recommended reading lists and other resources to support your learning, work, and curiosity during this time.

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