Fairfield, Glen Allen, Libbie Mill, North Park, Tuckahoe, Twin Hickory, and Varina libraries are open to the public with limited hours and occupancy.  We are offering contactless holds pickup, new online programs and storytimes, digital library cards, and more. Details here.
On Tuesday, November 3, Fairfield, Gayton, and North Park libraries will serve as polling places. Library services, including returns and curbside pickup, will be unavailable at those locations on Election Day.

Library Services During our Phased Reopening

Information on this page has been updated on October 15, 2020.

Open Library Facilities and Services

Many of our libraries are open to the public, and others provide Curbside Pickup. Learn more about open Library facilities in the table below.

  Building Hours Holds Pickup Returns Accepted
Fairfield
Libbie Mill
M-Th, 9 a.m. - 7 p.m.
F-Sa, 9 a.m. - 6 p.m.
Sun, 1 p.m. - 5 p.m.
Inside or at Drive-Through during open hours Inside or at Drive-Up during open hours
Tuckahoe
Twin Hickory
Varina
M-Th, 9 a.m. - 7 p.m.
F-Sa, 9 a.m. - 6 p.m.
Inside or at Drive-Through during open hours Inside or at Drive-Up during open hours
Glen Allen
North Park
M-Sa, 10 a.m.-6 p.m Inside or at Drive-Up during open hours Inside or at Drive-Up during open hours
Fairfield
Libbie Mill
Buidling Hours
M-Th, 9 a.m. - 7 p.m.
F-Sa, 9 a.m. - 6 p.m.
Sun, 1 p.m. - 5 p.m.
Holds Pickup & Returns Accepted
Inside or at Drive-Up during open hours
Tuckahoe
Twin Hickory
Varina
Building Hours
M-Th, 9 a.m. - 7 p.m.
F-Sa, 9 a.m. - 6 p.m.
Holds Pickup & Returns Accepted
Inside or at Drive-Up during open hours
Glen Allen
North Park
Buidling Hours
M-Sa, 10 a.m.-6 p.m
Holds Pickup & Returns Accepted
Inside or at Drive-Up during open hours

The Library is offering online programs for all ages. Available meeting and study rooms can be reserved with reduced capacity. We will limit building occupancy, encourage social distancing, and require both staff and members of the public to wear masks at all times. A brief, touchless health screening is currently required to enter Henrico County facilities, including libraries.

Meeting and study room reservations are available through LibCal. Learn more about how to make a reservation with LibCal here. Reserve a room through LibCal here. Please contact the library if you need assistance with your reservation.

As we welcome you back to our buildings, please be aware of these important changes before visiting:

  • All visitors and staff are required to wear face coverings while inside. Individuals who cannot medically tolerate the wearing of a mask or face covering are asked to contact the library before visiting so reasonable accommodation(s) for service can be made.
  • Please limit your time inside the library to one hour per day to help accommodate reduced building capacity.
  • Use self-service kiosks to check out items and make payments whenever possible.
  • Practice social distancing by staying 6 feet away from others.
  • Wash hands often or use hand sanitizer and avoid touching your eyes and mouth. Sanitizing stations are provided throughout the buildings.
  • No food or beverages are permitted at this time.

Curbside Holds Pickup, Returns, and Drive-Through

We are accepting online and phone requests for books and other physical items at the Gayton and Sandston Branch libraries.  These libraries also offer curbside, contactless holds pickup. These libraries also accept returns on specific days:

  Holds Line Holds Pickup Hours Returns Accepted
Gayton Branch Library (804) 501-1965 (804) 501-1965 Mon – Sat 10 am – 6 pm Tue, Thu, Sat 10 am – 6 pm
Sandston Branch Library (804) 501-1995 (804) 501-1995 Mon – Sat 10 am – 6 pm Tue, Thu, Sat 10 am – 6 pm
Gayton Branch Library
Holds Line(804) 501-1965
Holds Pickup Hours
Mon – Sat 10 am – 6 pm
Returns Accepted
Tue, Thu, Sat 10 am – 6 pm
Sandston Branch Library
Holds Line
(804) 501-1995
Holds Pickup Hours
Mon – Sat 10 am – 6 pm
Returns Accepted
Tue, Thu, Sat 10 am – 6 pm

Downloads and Streaming Resources

Our online library of over 100,000 titles is always open! You can borrow materials, including ebooks, audiobooks, movies, magazines and music, online from the library through OverDrive, Hoopla, RB Digital. We also have newspapers available through our  Online Research page. Read our blog to find out how to get started using these services.

Connect with Customer Service Staff

Our skilled librarians are available to assist you with your information and learning needs. Call any library during our normal business hours to speak to customer service staff, or connect with staff online using our AskHCPL service, available by clicking the green tab on the right hand side of any page of our website. Visit our locations page for phone numbers and hours.

Online Library Programs and Virtual Storytimes

Our librarians are working hard to develop engaging online learning experiences for all ages. Please follow our blog, Facebook, Twitter, and Instagram and sign up for our monthly newsletter, for educational content from our staff, including online book discussions, reading recommendations, reading challenges, and our popular Virtual Storytimes. Tune into Facebook Live for Virtual Storytimes on Mondays, Wednesdays, Thursdays, and Saturdays at 10:30 am and Tuesdays at 6:30 pm. Visit our Book Discussions page for information on upcoming Virtual Book Discussions, including our weekly Title Talk for Teens, Tuesdays at 2pm. Check out our Program Guide for downloadable, shareable, and printable listings of upcoming virtual events at the library.

Online Learning

We know that it's challenging to find supplemental, structured learning activities for young people during this time, and we are here to help. Students of all ages can receive free online tutoring and homework help with Tutor.com, and additional study resources are available through Learning Express Library. If you have a question for a librarian or need assistance with a project, you can use our online AskHCPL service by clicking the green tab on the right hand side of any page of our website. Visit our Online Research page for research databases organized by subject.

Returns, Due Dates, and Fines

Libraries open to the public are accepting book returns during open hours, and Gayton and Sandston Branch Libraries are accepting returns on Tuesdays, Thursdays and Saturdays from 10 am - 6 pm. Don't worry about things like overdue books or returning items. Any physical materials currently checked out will have their due dates extended until we reopen, and fines are being waived during this period.  We will continue to resume services in a phased approach.

Materials will be quarantined according to health department guidelines. Returned items may not disappear from your account until this period is over, but quarantined items will not accumulate fines.

Get Book Recommendations

Books and reading are at the core of our services. We have been offering online book recommendations to all ages since 2017. If you're new to this service, we would like to invite you to try out My Next Read. You can get a customized list of book recommendations tailored to your preferences via email directly from library staff. You can also follow our blog, Facebook, Twitter, and Instagram for recommended reading lists and other resources to support your learning, work, and curiosity during this time.

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