Library Services During Closure Due to COVID‑19
Information on this page has been updated on May 29, 2020.
While our library buildings are currently closed, we remain committed to serving you. We continue to be open online for downloads, streaming, research, and learning 24/7, and have debuted new services, like digital library cards and virtual storytimes. We're still here for you online and over the phone during our normal business hours. Learn more about how library services are adapting in response to COVID-19 by browsing the topics below.
- Curbside Holds Pickup at Area Libraries
- Ebooks, Downloads, and Streaming
- Connect with Customer Service Staff
- Online Library Programs and Virtual Storytimes
- Digital Library Cards
- Online Learning
- Returns, Due Dates, and Fines
- Get Book Recommendations
Curbside Holds Pickup at Fairfield, Libbie Mill, Tuckahoe, Twin Hickory, and Varina Area Libraries
We are accepting online and phone requests for books and other physical items. Selected libraries will offer curbside, contactless holds pickup:
|Holds Pickup Hours||Holds Line||Pickup Begins|
|Fairfield Area Library||Mon – Sat 10 am – 6 pm; Sun 1 – 5 pm||(804) 501-1936||(804) 501-1936||May 8|
|Libbie Mill Library||Mon – Sat 10 am – 6 pm; Sun 1 – 5 pm||(804) 501-1948||(804) 501-1948||May 8|
|Tuckahoe Area Library||Mon – Sat 10 am – 6 pm||(804) 501-1916||(804) 501-1916||May 26|
|Twin Hickory Area Library||Mon – Sat 10 am – 6 pm||(804) 501-1927||(804) 501-1927||May 26|
|Varina Area Library||Mon – Sat 10 am – 6 pm||(804) 501-1986||(804) 501-1986||May 26|
If you have an existing hold, it has been "suspended," or paused. While your hold is suspended, you will not lose your place in line for your items. To pick up your hold from one of the libraries listed, you can un-suspend your hold by logging into the library's catalog or by calling the holds line of that library, shown above. You will receive an email notification when your hold is available, including directions on how to pick up your items. Tables placed at curbside allow customers to receive items while avoiding contact with library staff and others.
Downloads and Streaming Resources
Our online library of over 100,000 titles is always open! You can borrow materials, including ebooks, audiobooks, movies, magazines and music, online from the library through OverDrive, Hoopla, RB Digital. We also have newspapers available through our Online Research page. Read our blog to find out how to get started using these services.
Connect with Customer Service Staff
Our skilled librarians are available to assist you with your information and learning needs. Call any library during our normal business hours to speak to customer service staff, or connect with staff online using our AskHCPL service, available by clicking the green tab on the right hand side of any page of our website. Visit our locations page for phone numbers and hours.
Online Library Programs and Virtual Storytimes
Our librarians are working hard to develop engaging online learning experiences for all ages. Please follow our blog, Facebook, Twitter, and Instagram and sign up for our monthly newsletter, for educational content from our staff, including online book discussions, reading recommendations, reading challenges, and our popular Virtual Storytimes. Tune into Facebook Live for Virtual Storytimes on Mondays, Wednesdays, Thursdays, and Saturdays at 10:30 am and Tuesdays at 6:30 pm. Visit our Book Discussions page for information on upcoming Virtual Book Discussions, including our weekly Title Talk series for adults, Thursdays at 6pm, and Title Talk for Teens, Tuesdays at 2pm. Sign up for our One Henrico Reading Challenge for fun book-based activities.
We know that it's challenging to find supplemental, structured learning activities for young people during this time, and we are here to help. Students of all ages can receive free online tutoring and homework help with Tutor.com, and additional study resources are available through Learning Express Library. If you have a question for a librarian or need assistance with a project, you can use our online AskHCPL service by clicking the green tab on the right hand side of any page of our website. Visit our Online Research page for research databases organized by subject.
Returns, Due Dates, and Fines
Even as we begin to accept book returns at Area Libraries on Tuesdays, Thursdays and Saturdays from 10-6 beginning June 2, don't worry about things like overdue books or returning items. Any physical materials currently checked out will have their due dates extended until we reopen, and fines are being waived during this period. We will continue to resume services in a phased approach.
Get Book Recommendations
Books and reading are at the core of our services. We have been offering online book recommendations to all ages since 2017. If you're new to this service, we would like to invite you to try out My Next Read. You can get a customized list of book recommendations tailored to your preferences via email directly from library staff. You can also follow our blog, Facebook, Twitter, and Instagram for recommended reading lists and other resources to support your learning, work, and curiosity during this time.