Room Request

• Users of the meeting or conference room will be responsible for setting up the room according to their own needs. Rooms are available during hours when the library is open to the public. Users may not enter library buildings before the regular opening time to the public. Use of library meeting or conference rooms must conclude 30 minutes before the library closes and users must restore the furniture and the room to the order in which it was found. Equipment, supplies, or personal effects may not be stored or left in the building before or after use of the room.
• Attendance at events in meeting and conference rooms will be limited to the posted capacity of the individual room as listed on the Room Use Application.
• Refreshments, excluding alcoholic beverages, can be consumed in meeting rooms, conference rooms, and study rooms. Outside food deliveries are not permitted if they require library staff intervention. Organizations are required to provide their own utensils and supplies and to dispose of leftovers and waste. Aromatic foods are not permitted. Any spills must be reported to library staff immediately.
• Computers and projection equipment belonging to users can be used in meeting rooms. The library does not provide equipment or related items, such as AV carts, cables, etc. Audio visual capabilities vary by room location; users can confirm with their local library. Public Wi-Fi is available in meeting rooms. Access to the library's network and the Internet is limited to county agencies.
• All activities and participants must adhere to the library rules of conduct and to Henrico County rules and regulations, including those relating to fire prevention. Activities in all library rooms must not disturb other users of the library, e.g., excessive noise, aromatic foods.

• Meeting or conference room requests must be made by an adult library cardholder at least 18 years of age who will be in attendance. Meeting and conference rooms are intended for community groups or organizations and not for individual use. For meeting and conference rooms, reservations can be requested up to 90 days in advance of the use date. A maximum of two active meeting or conference room reservations per group or individual is allowed. Any subsequent bookings may be requested at the conclusion of the initial meeting. Users will not be allowed to schedule use of any library room on a regular, continuous basis (for example, the second Monday of each month).
• Study room requests can be made by a library cardholder of any age. Study rooms are intended for small group study use. Study rooms can be requested up to 14 days in advance of the use date. Study rooms may be reserved for 2 hours daily, with the possibility of a 2 hour extension. The extension availability will be determined after the conclusion of the original reservation. Only one booking for a group or user is allowed at a time; any subsequent booking may be requested at the conclusion of the initial meeting.
• The library should be notified as soon as possible of meeting cancellations.
• If the requestor of the reservation is more than 15 minutes late, that reservation will be cancelled and the room will be made available for reservation by others.

Henrico County Public Library offers Digital Media Labs within selected branches, the goal of which is to encourage creation and innovation amongst individuals and groups. These collaborative makerspaces are filled with various digital media (e.g., high-end computers, 3D printers, video cameras, podcast equipment, scanners, etc.) that customers may use to support their educational, professional, and personal goals.

The Digital Media Labs are subject to the same policy and procedures as all computer lab use as recorded in section 5.12 of HCPL Policies and Procedures Manual with the following additional conditions:

• Appropriate/Inappropriate use
  • Digital Media Lab is subject to Henrico County Public Libraries Behavior Guidelines.
  • Priority will be given to users who are working on digital media projects.
  • No food or drink allowed in the Digital Media Lab at any time.
  • Users must save their work on an external memory source.
  • Users of the DML are responsible for setting up the room according to their own needs.
  • The Digital Media Lab is available for self-serve use by intermediate and advanced users.
  • The individual who books the Digital Media Lab will be considered the main user and is responsible for any damages or misuse of equipment, even if a group is working on the project together. 
  • If the requestor of the reservation is more than 15 minutes late, that reservation will be cancelled and the room will be made available for reservation by others.

• Staff Assistance
  • Basic information about the DML resources can be provided by the information staff.
  • Library staff is available by appointment for more in depth assistance.
  • Classes will be offered on the use of DML hardware and software.

• Liability Limitation
  • All users agree to hold the library harmless from any and all claims, losses, damages, obligations or liabilities directly or indirectly related to the use of its computing and information resources, caused thereby, or arising therefrom.

Reservation requests must be made by HCPL cardholders age 14 and older; cardholders age 13 and under must have a parent or guardian present with them while in the lab.

The DML at Twin Hickory Area Library can accommodate one group (maximum of 8 people) at a time.

Equipment groupings will be options when submitting a request to use a Digital Media Lab. The equipment group chosen is what will be available to the customer when they check in. When they are finished and check out, the equipment will be inspected.

Length of reservation: 2 hours with the option to have 2 more hours if the Lab is not reserved by another customer (like study rooms).

How far in advance: 3 months (like meeting rooms).

Checking In/Out: at the nearest Information Desk. The person who made the reservation must be the one checking in and out. They must present their library card or otherwise verify their identity. 

Charging for materials used: a bill will be added to the customer's Sirsi account for any expenses incurred.