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Tax Resources

Tax Preparation Assistance

VITA Tax Assistance Program (formerly MetroCASH)

Fairfield Area Library
1401 N. Laburnum Avenue
Henrico VA 23223
SATURDAYS: February 19 - March 19, 2022 by appointments only.

North Park Library
8508 Franconia Road
Henrico VA 23227
WEDNESDAYS AND THURSDAYS: February 2 – April 14, 2022 by appointment only.

At this time, no appointments are available. Please check back here or call VITA Tax Assistance at (804) 225-7917 for updates on appointment openings. Masks are required for everyone entering the tax location. The income limit for this service is $58,000.

To view current health and safety guidelines for your trip to the library, visit our calendar home page.

Information on other tax filing options can be found at: www.yourunitedway.org/tax/vita or irs.gov.

United Way of Greater Richmond and Petersburg is also offering a remote virtual tax assistance service that utilizes a new secure web portal that allows participants to upload tax information, speak to Internal Revenue Service (IRS) certified tax preparers and receive help filing taxes online – all for free. Those using the service will need to upload photos of their Identification (ID) cards and tax documents and answer questions about their tax situation. The service requires filers to have access to the internet and a camera through a smart phone, tablet or computer. The income limit for this service is also $58,000.

Visit http://www.getyourrefund.org/uwgrp for more information on how to access this service.

Make sure you know what to have handy.

Closed when Henrico Libraries are closed due to weather.

This program is offered through United Way of Greater Richmond & Petersburg’s Volunteer Income Tax Assistance program.

What do I need to have handy?

Personal Information (bring all documents)

  • Valid photo ID, like a driver's license or state identification card for primary and secondary taxpayers
  • Taxpayer Identification Number: Your social security card (not a copy), Social Security Number verification letter, or Individual Taxpayer Identification Number
  • Taxpayer Identification Numbers for your spouse and dependents if applicable
  • Birth dates for yourself, your spouse and your dependents

Proof of Income (bring all documents)

  • W-2s for all jobs in 2021
  • Documentation of all cash/check income received if self-employed in 2021
  • 1099s for any other income received in 2021
  • Statements for prizes, scholarships/fellowships or lottery/gambling winnings

Proof of Health Insurance (bring all documents)

  • 1095-A if you had coverage through HealthCare.gov (Obamacare)
  • 1095-B or 1095-C if you had other kinds of insurance or coverage

Additional Items (bring all documents that apply)

  • Routing numbers and bank account numbers for direct deposit of your refund
  • Tax Return from last year, if available
  • Child Care Expenses: Provider's address and federal tax ID number
  • Homeowners: Mortgage statements and property tax bills
  • Education: College tuition and student loan statements
  • Alimony: Paid or received
  • Notices: IRS, state tax, health insurance marketplace or anything that says, "IMPORTANT TAX DOCUMENT"
  • Letter 6475: 2021 Economic Impact Payment Summary
  • Letter 6419: 2021 Total Advance Child Tax Credit (AdvCTC) Payments
  • NOTE: If you do not have the letters and cannot confirm the amount received in 2021 for either of these payments please visit irs.gov to create an online account.

Please have all documents ready at the time of your appointment. For questions or more information please visit the United Way of Greater Richmond & Petersburg website.

Tax Aide Program

Tax-aide is a free tax service provided by the IRS and administered by AARP. All volunteer tax preparers are certified by passing an IRS exam. This program is open to all ages and taxpayers are not required to be AARP members.

  • Appointment only.
  • All returns are e-filed.
  • Be sure to bring last year's returns and all your tax forms for the current year.
  • For more information, visit www.aarp.org/taxaide or call the site locator at 1-888-227-7669 1-888-227-7669.

Twin Hickory Recreation Center
5011 Twin Hickory Road
Glen Allen, VA 23059
(804) 829-3338 (804) 829-3338

NO RETURNS STARTED AFTER 3:00 pm on weekdays.
All returns (federal & VA state) are e-filed. BRING LAST YEAR'S RETURN.

Due to the overwhelming response, new appointment requests will begin on February 1, 2022. A limited number of spots will be available. All in-person tax help through AARP is by appointment only.

Agencies

Internal Revenue Service

Individual and business taxpayers will no longer receive paper income tax packages in the mail from the IRS. Some key 1040 forms are available at libraries while supplies last, but due to budget cuts at the IRS printed instructions for tax forms will not be available at libraries this year. You can visit IRS.gov to get tax form instructions and other forms or request tax products be mailed to you. You may also find Coronavirus related tax information on the IRS website.

Virginia Department of Taxation

Note: The Virginia Department of Taxation will no longer supply libraries with paper copies of Virginia tax forms. You may download forms and instructions from visiting www.tax.virginia.gov. Or you may contact your local Commissioner of the Revenue, Director of Finance or Director of Tax Administration. You can request forms and instructions from the Forms Department by calling (804) 367-8031. You may also wish to try paperless filing, using Free File/E-File. The standard fee of 10¢ per page for printing from the public computers will apply to tax forms at all Henrico County Public libraries.

Other Information

The Real Estate Advantage (REAP)

Tax exemption for qualified seniors, residents that are 100 percent permanently and totally disabled, and their spouses which relieves real estate tax up to a maximum of $3,000.

Health Coverage and Your Federal Income Taxes

How health coverage affects your federal income tax return

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