Tax Resources

Masks are required to be worn inside the tax room. The income limit for this service is $60,000. You will be screened over the phone to determine if you are eligible for this service. You will be required to provide your driver’s license, identification card or passport for taxpayers and social security cards/individual taxpayer identification letters are required for all people being listed on the return.

Information on other tax filing options can be found at: www.yourunitedway.org/tax/vita or irs.gov.

United Way of Greater Richmond and Petersburg is also offering a remote virtual tax assistance service that utilizes a new secure web portal that allows participants to upload tax information, speak to Internal Revenue Service (IRS) certified tax preparers and receive help filing taxes online – all for free. Those using the service will need to upload photos of their Identification (ID) cards and tax documents and answer questions about their tax situation. The service requires filers to have access to the internet and a camera through a smart phone, tablet or computer. The income limit for this service is also $60,000.

Visit http://www.getyourrefund.org/uwgrp for more information on how to access this service.

Make sure you know what to have handy.

Closed when Henrico Libraries are closed due to weather.

This program is offered through United Way of Greater Richmond & Petersburg’s Volunteer Income Tax Assistance program.

What do I need to have handy?

Please have all documents ready at the time of your appointment. For questions or more information please visit the United Way of Greater Richmond & Petersburg website.

Tax-aide is a free tax service provided by the IRS and administered by AARP. All volunteer tax preparers are certified by passing an IRS exam. This program is open to all ages and taxpayers are not required to be AARP members.

• Appointment only.
• All returns are e-filed.
• Be sure to bring last year's returns and all your tax forms for the current year.
• For more information, visit www.aarp.org/taxaide or call the site locator at 1-888-227-7669 1-888-227-7669.

Twin Hickory Recreation Center
5011 Twin Hickory Road
Glen Allen, VA 23059
(804) 476-4149 (804) 476-4149

Opening Date: Wednesday, February 1, 2023
Closing Date: Saturday, April 15, 2023
Closed on Monday, February 20, 2023 for Presidents' Day.
You may call beginning January 15 for a recording of this information and any updates.

Appointments will be scheduled starting January 23, 2023 via in-person, Monday - Friday, 9:30 am to 2:30 pm and Saturday 8:30 am to 11:00 pm.

COVID: You may be required to wear a facemask during in-person interactions inside the building.

Please bring your prior year tax return when you come to set-up your appointment. Once your appointment is set, you will receive instructions and forms which are to be completed prior to your tax preparation appointment. A family member may make your appointment however, they must know your availability.

All returns (federal & VA state) are e-filed.