Note: Library patrons may check out a maximum of fifty (50) items. Most books, paperbacks and audiobooks can be renewed for three (3) loan periods, if not on hold for another patron. Bestsellers are not renewable. Some locations may limit the number of items because of collection availability.
|ITEM||LOAN PERIOD||MAX QUANTITY||RENEWABLE|
|Nature Backpacks||14 days||2||No|
|Read-To-Me Kits||14 days||2||No|
|Book Club Sets||6 weeks||3||Call Library|
|OverDrive eBooks/eAudiobooks||choose between 7, 14, or 21 days||25||Yes|
|"Kill-a-Watt" digital power meters||14 days||1||No|
Customers can check their accounts online or call the library to check on due dates as needed. Customers who have an email address associated with their library account will receive 14, 35 or 60 day overdue notices by email. Customers who do not have an email associated with their library account will receive an automated call notifying them of items 14 or 35 days overdue and a 60 day overdue notice will be sent by mail. Non-receipt of due date receipts or these courtesy overdue notices does not clear late fees. As of April 1, 2018, when an item has been overdue for 60 days, the customer is charged for the cost of the item and a $5.00 non-refundable processing fee and is barred from checking out any further materials until the account is settled. Processing fees billed before April 1, 2018 amount to $10.00.
We recognize that items are sometimes misplaced and accidents happen.
To pay for lost or damaged item/s, please contact any library location to find out the total amount owed. Come in to any library location and pay by cash, check, money order, or debit card. Once you pay, the associated overdue fines for this item will be cancelled.
Sometimes you may have the option of replacing the item/s with a new and exact replacement. This is not always possible because some books are out of print, are a certain edition, or have special bindings. Replacements are not accepted for accounts in barred or collections status.
All replacements must meet the following requirements:
When you bring in your acceptable replacement, you will need to pay a $5.00 processing fee. The associated overdue fines for this item will be cancelled.
Youth Fine-free program extended through 2021
As of May 3, youth (JUV, YA, and Beginning Reader-labeled) items checked out from the library will not accrue late fines as part of the Youth Fine-Free Summer program. Please note that youth items not returned after 35 days will be considered lost and will be billed a replacement fee and referral fees.
|TYPE||FINE PER DAY||MAXIMUM PER ITEM|
|Book Club Sets||$1.00||$10.00|
|eBooks and eAudiobooks*||No charge||No charge|
|"Kill-a-Watt" digital power meters||10¢||$10.00|
Note: Fines accrue daily, except Sundays and major holidays.*eBooks and eAudiobooks check in automatically at the end of their checkout periods.
|Computer Printing-Black & White||10¢ per page||All|
|Computer Printing-Color||50¢ per page||All|
|Photocopying||10¢ per copy||All|
|Microform Photocopying||10¢ per copy||Tuckahoe|
Note: Non-Resident Fee-Non-residents (excluding Richmond City, Chesterfield County and Pamunkey reciprocal borrowers) will be charged a $25.00 annual user fee.
Henrico Library Policies & Procedures Manual 4 Updated: 9/26/16