Borrowing Library Materials
How do I get a library card?
Options and requirements can be found in the above section
of this page.
How do I change my PIN number?
Go to the online library catalog
. Click on My Account
near the top of the screen. Click on Change My PIN
. Follow the directions on that page. If you have forgotten your PIN, use the Forgot your PIN
link or call your local library for assistance.
What if I lose my library card?
Report your lost card to the library immediately by calling one of the branches
. The cardholder is responsible for any outstanding materials or fines attached to the lost card. To request a replacement card, go to the circulation desk and present the proper identification. The replacement fee is $1.
How do I renew books and other materials?
Click the My Account
link located in the top-right of the library website. Click on Renew My Materials
. Enter your library card number and PIN, and click List Charged Items
. From this next screen, you can renew all or selected items. You may also call 270-4239 or 270-5292 and follow the automated instructions using your library card number to renew your materials.
Where do I return the items I have borrowed?
Library materials can be returned to any Henrico County Public Library. Outside book returns are available 24 hours a day at all libraries. Drive-through book returns and pick-up windows are available at Libbie Mill
, Twin Hickory
. Drive-up book returns are at Gayton
, Glen Allen
, and North Park
. Interlibrary Loan Service
materials must be returned in person to the branch where the request was made.
How much is the overdue charge for . . . ?
See overdue fines
for library materials. The fine for overdue interlibrary loan items is $1.00 per day.
How long can I check this out for?
See loan periods
for library materials.