2015 NACo Achievement Award

Promoting Online Homework Help to Teens

Awarded by the National Association of Counties

Homework Help Success teensIn October 2012 Henrico County Public Library (HCPL) launched two online services for library customers, Credo Homework Help and Literati. Both are products of the company Credo Reference. Credo Homework Help includes help from a "live" teacher with math, reading or writing for students in grades 3-12. Literati Public allows library customers to search the full-text of online versions of hundreds of top quality reference books in all major subjects. Access to these online resources was provided to Virginia's public libraries by the Library of Virginia. HCPL teen librarians coordinated with Henrico County Public Schools (HCPS) to get the word out about these new services, especially Credo Homework Help. Mandy Arnold, Teen Librarian at Tuckahoe Area Library, used several techniques to get the attention of middle and high school students, including in-person presentations at schools, videos and pizza parties.

2015 VACo Achievement Award

Jumpstart Your Summer Teen Volunteer Fair

Awarded by the Virginia Association of Counties in the category of Community and Economic Development

Jumpstart Your Summer Teen Volunteer FairBeginning in the spring of 2013, the Tuckahoe Area Library's Teen Librarian, Mandy Arnold, invited and hosted representatives from non-profit organizations for a 'Jumpstart Your Summer' teen volunteer fair to meet with teens to discuss opportunities for volunteering. The teen volunteer fair brought together non-profit organizations and local high school teens as a way to serve the community and help teens earn community service volunteer hours prior to graduation from high school. The fair was so successful, that it has become an annual event for Henrico County Public Library (HCPL). The program is a great way for the library to partner with local businesses, nonprofits and other county agencies, while helping local teens earn community service hours.

2015 NACo Achievement Award

Summer Reading Club Trophy Challenge

Awarded by the National Association of Counties

Trophy Challenge Photo of trophyThe Summer Reading Club Trophy Challenge is a contest between all of Henrico County's elementary schools hosted by the Henrico County Public Library (HCPL) since 2012. The schools with the highest percentage of students who meet the HCPL Summer Reading Club's reading goal receive a trophy that can display in the school's library during the school year. In addition to the trophy, each school receives a Barnes & Noble gift card valued at $50 for the school library. Schools are grouped into three regions - North, East, and West - to better promote the program and allow for several elementary school winners across the county.

2015 NACo Achievement Award

Jumpstart Your Summer Teen Volunteer Fair

Awarded by the National Association of Counties

Volunteer FairBeginning in the spring of 2013, the Tuckahoe Area Library's Teen Librarian, Mandy Arnold, invited and hosted representatives from non-profit organizations for a 'Jumpstart Your Summer' teen volunteer fair to meet with teens to discuss opportunities for volunteering. The teen volunteer fair brought together non-profit organizations and local high school teens as a way to serve the community while teens earn community service volunteer hours prior to graduation from high school. The fair was so successful, that it has become an annual event for Henrico County Public Libraries (HCPL). The program is a great way for the library to partner with local businesses, nonprofits and other county agencies while helping local teens earn community service hours.

2015 NACo Achievement Award

Study Abroad

Awarded by the National Association of Counties

Gayton Library interiorBeginning in August 2011 Henrico County Public Library (HCPL) began a staff study abroad program which required all public service staff to work at another library within the system for a total of at least 24 hours or three days each year. This supported the new Area/Branch Library model for staffing that the library had adopted to help solve staff coverage challenges. HCPL consists of four Area Libraries, five Branch Libraries, a Municipal & Law Library, and a Mobile Library Service. These libraries are arranged into "clusters" so that an Area Library works in coordination with two or three of the closest branch libraries to coordinate staff coverage and programming.

2015 NACo Achievement Award

Teen Community Emergency Response Teams

Awarded by the National Association of Counties

Teen Community Emergency Response TeamHenrico County Public Library, in partnership with the County of Henrico Division of Fire and Office of Emergency Management (OEM), offered teens a chance to become members of the Teen Community Emergency Response Team (Teen CERT). Teens were prepared for and responded to hypothetical emergencies, including a hurricane, mass casualty accident, and an epidemic. The first program in 2013 consisted of nine Saturday sessions and the 2014 program consisted of five consecutive day sessions. Both years culminated in a four-hour scenario drill at the Fire Training Facility.

2014 NACo Achievement Award

Transition from Bookmobile to Mobile Library Service

Awarded by the National Association of Counties

Henrico Library BookmobileHenrico County Public Library's (HCPL) Bookmobile service began in 1977 with the goal of bringing books and people together outside the traditional library setting. From 1977 through 2011 HCPL's bookmobile service used a large 32-foot bookmobile vehicle that allowed patrons to walk up into the vehicle to browse the collection. In response to budgetary changes and to address the needs of elderly patrons HCPL decided to transition from the 32-foot Bookmobile to a Mobile Library Service using a specially outfitted Sprinter Van. HCPL not only changed the vehicle but how programming and service stops were approached.

2014 NACo Achievement Award

ESL Conversation Cafés

Awarded by the National Association of Counties

Henrico Library ESL Conversation Cafe Times Dispatch Article clippingThe ESL (English as a Second Language) Conversation Café is an English language conversation program offered by Henrico County Public Library (HCPL) in which non-native-English-speaking residents can practice speaking English in a relaxed environment, while learning more about the United States and their local community. The ESL Conversation Café offers any adult member of Henrico's immigrant community the opportunity to practice speaking English, meet new people, and participate in an American experience. The program was developed by library staff in response to the growing diversity of the county. The Cafés are also an opportunity to introduce immigrants to the many resources of the Henrico County Public Library, and often conclude with a tour of the library for first time participants.

2014 Outstanding Website Award

Awarded by Virginia Public Library Director's Association

HCPL website homepageHenrico County Public Library (HCPL) launched its new website (henricolibrary.org) on February 17, 2014. It had been nearly five years since the last website redesign in March 2009. The two goals of this most recent web redesign was to move to a content management system (CMS) and to make the website easier for customers to use and find what they need. Some small but important changes should be noted in the current site. Changes that make the new site more useable and modern include:

  • Larger "slider" graphics on the front page
  • More informative sidebar banners on the front page
  • Improved "How do I" mega-menu in the navigation
  • Reorganization of Kid's site content and more kid-friendly design
  • Blog-driven "For Grown-ups" page that allows Children's staff to contribute new content
  • Dynamic and informative location page and branch pages

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